Custom AI for

Field & Trades

HVAC, roofing, contractors, home services — dispatch, intake, and the work that piles up between jobs.

How we work

Diagnosed. Built. Maintained.

We find the bottleneck, build the engine that clears it, and keep it running for you.

01

Diagnose

We map your business until the bottleneck has a name and a number — then tell you exactly what's worth automating, and what isn't.

Diagnostic report3 bottlenecks found

Automate

  • Scheduling & crew dispatch
  • Missed-call text-back & booking
  • Invoices & payment reminders

Keep human

  • On-site estimates & scope
  • Crew & subcontractor calls
  • Pricing on the big jobs
02

Build

The engine you're missing — custom software, built from scratch and wired into the tools you already use. Then it goes to work.

Handled automatically940this week
  • 12 missed calls texted back & booked
  • Tomorrow's crew routes rebuilt
  • Invoice sent · $4,800
  • Review request sent
  • Service-due reminder fired
  • and the rest — on its own
03

Maintain

We run it, fix what drifts, and keep it sharp — month after month. And a human always stays in control of the calls that matter.

For your call a human decides
  • Estimate · reroof — $18K

    prepared by the engine

    Approve
  • Service plan · annual renewal

    prepared by the engine

    Sign
  • Weather delay · tomorrow's schedule

    prepared by the engine

    Your call

Proven capability

What our team has built for field operations

Real-time scheduling & dispatch

Multi-platform sync, GPS fleet tracking, live rider/crew management.

Rebuilds tomorrow the moment someone calls out — no manual reshuffle.

  • 1,000+ users on one scheduling system

24/7 intake that books

Conversational agents across phone, SMS, and web.

Answers and books while the crew is on site — nothing goes to voicemail.

Examples from systems our team of developers has built — representative of what's possible, not client work performed by Primitus.

Founding engagements

We build a small number of systems, personally.

I take on only a handful of engagements at a time, and I stay across every one personally — from the first conversation, through the discovery, to the day it runs without me in the room. Behind the work is my team — decades of combined experience in exactly this kind of build. My role is to put the right people on your problem and hold them to the standard. You get my judgment and a bench that's done this many times over — which is why capacity is limited, and why before you sign, you'll see exactly what you'll own — in writing.

If your business still runs through you, tell me about it. It starts with a conversation — no pitch, no commitment — and I respond to every serious inquiry within three business days.

Michael Hernandez

Founder, Primitus — Miami